We help for free — in 30 languages

It happens. Even right before Christmas. Even with AliExpress. Even when everything seems “set up properly.”
No panic — this is exactly the moment to be visible, be clear, and deliver real value. 🎄

That’s why we’re publishing this blog today.

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We help. For free. In 30 languages.

VraagAlex.com exists for people who get stuck with their order on AliExpress (or another Chinese online store).
For example:

• A package marked as “delivered” that can’t be found
• Confusing or contradictory tracking information
• Return addresses that are vague or unreachable
• Disputes you don’t know how to navigate
• Or simply: “Help, what do I do now?”

👉 That help is free. Truly.

I don’t make money from your problem. I earn through:

• purchases people make voluntarily via my links
• and partly through Google ads on this website

Which means:
you get help with no invoice, no fine print, and no obligations.

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How to get help

Pick whatever is easiest for you:

📧 Email: aliexpress@vraagalex.com
💬 WhatsApp: +31 10 200 6666

If possible, include:

• which online store it is
• what the issue is
• (if you have it) an order number or tracking number

I’ll look into it with you and honestly tell you what can be done — and what can’t.

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Help in 30 languages (and honestly, even more)

The blogs on VraagAlex.com are published in 30 languages, starting with Dutch.
After that come languages like Russian, Spanish, French, Portuguese, English, Korean, Arabic, Traditional Chinese, and many more.

Thanks to AI, I can also help people outside of these blogs in practically any language.
So if you don’t speak Dutch or English, no problem. 🌍

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Free international calling — using a regular phone

Besides online help, I also offer something that surprises a lot of people:

📞 Free international calling using a regular phone.

Via AlexandervanDijl.nl, you can call using access numbers in:

• 🇳🇱 The Netherlands
• 🇬🇧 The United Kingdom
• 🇺🇸 The United States

From there, you can call for free to:

• all EU countries
• the United States
• Turkey
• Switzerland

No app. No subscription. Just call.

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Why I do this

Because I see how many people get stuck.
Because customer service is often unreachable.
And because sometimes someone just needs to hear:

“Stay calm. This is what you do next.”

Christmas is almost here.
If you’re stuck with an order, a package, or a phone number on the other side of the world — you’re not alone.

Send a message anytime.
I’ll help you. 🎄✨