
Every day, I get hundreds of inquiries through my website from people needing help with packages, orders, or communication with foreign online shops. And I totally get it. Whether you’re a private individual tracking a parcel or a business owner looking to implement ChatGPT, it’s not always clear where to start. That’s why this blog explains exactly how I can help you.
Yes, this article is written in Dutch, but I write daily in more than 30 languages. So whether you live in the Netherlands, Spain, Korea, or Turkey—my support is available globally.
For Private Individuals
Do you ever order from AliExpress or other Chinese platforms like Temu, SHEIN, or Banggood? Then you know tracking your parcel can be puzzling: the courier website suddenly stops updating or you don’t know which local mail service to check.
I help you for free to trace your shipment using reliable sources like:
- Track24.net
- 17Track.net
- Official postal services like PostNL, Bpost, La Poste, DHL, etc.
If something goes awry, I guide you on the next steps. Sometimes it’s best to contact the seller, open a dispute, or just wait. I provide personalized advice.
I also help if you bought from a ‘local’ webshop that ships from China. These so‑called dropshippers are hard to reach and provide minimal service. I clarify what’s really going on and what you can do.
Want immediate help? Send a message via my contact page or WhatsApp at +31 6 45 430 985.
For Businesses
Are you an entrepreneur wanting to make smart use of AI like ChatGPT? I offer tailored training—from one-on-one coaching to in-company sessions and bespoke seminars.
I use ChatGPT daily to write blogs in 30 languages. This blog was also crafted with AI assistance and manually refined to ensure clarity and relevance.
Here’s how I can support your business:
- Tailored ChatGPT training: learn to craft prompts that work for your business
- Automation of customer service & content creation
- International expansion via multilingual communication
- Guidance on integrating AI into workflows
Want me as a speaker or trainer? Email me or connect on LinkedIn:
👉 https://www.linkedin.com/in/ethische-hacker/
I call myself an “ethical hacker” because I work with integrity yet think like a hacker to find clever solutions—whether in IT or marketing.
Available in 30 Languages
I write daily blogs in these languages:
Dutch, Russian, Spanish, French, Portuguese, English, Korean, Italian, German, Polish, Turkish, Hebrew, Arabic, Ukrainian, Greek, Romanian, Czech, Hungarian, Slovak, Bulgarian, Finnish, Swedish, Indonesian, Vietnamese, Thai, Hindi, Malay, Tagalog, Japanese, Cantonese/Traditional Chinese.
This means I assist clients in all these languages—so you can reach a global audience whether you run a webshop, are an influencer, or offer local services.
Support My Work
Most of my services are free, but you can support me with a donation. This project grew out of the original VraagAlex site, where tens of thousands asked questions about AliExpress.
Want to support an independent resource? Donate here:
👉 https://alexandervandijl.nl/doneer
Conclusion
Whether you’re an individual stuck with a parcel problem or a business aiming to grow using AI—I’m here to help. Ask your question, check out my blogs, or connect via WhatsApp or LinkedIn to see what I can do for you.
I look forward to hearing from you—in any language!
Meer hulp nodig met AliExpress of een Chinese webshop?
Loop je vast met een bestelling, retourzending, pakketje, tracking, betaling of dropshipper? VraagAlex helpt je stap voor stap verder. Wij zijn geen officiële klantenservice van AliExpress, maar helpen je graag met duidelijke uitleg in het Nederlands.
Meer hulp nodig dan alleen deze uitleg?
VraagAlex helpt vooral met AliExpress, Chinese webshops, pakketproblemen, retouren en dropshippers. Zoek je bredere hulp met AI, automatisering, computerproblemen, telefonie, websites of online bereikbaarheid? Bekijk dan ook AlexandervanDijl.nl.
VraagAlex steunen? Deze website helpt dagelijks mensen met vragen over AliExpress, pakketjes, retouren en webshops. Wil je helpen om VraagAlex online te houden? Dan kun je vrijwillig een donatie doen of je vraag stellen via WhatsApp.
Meer hulp bij dropshippers en webshops
Deze artikelen helpen je bij onduidelijke webshops, dropshippers, hoge retourkosten en problemen met terugbetaling.
- Dropshipper herkennen voordat je bestelt
- Dropshipper met hoge retourkosten? Dit kun je doen
- Webshop reageert niet? Dit kun je doen
- Chinese webshop: waar moet je op letten?
- Product uit China retour sturen: waar moet je op letten?
- Retouradres klopt niet: wat kun je doen?
- Retourkosten naar China: wie betaalt en wat kun je doen?
Meer hulp bij geld terugvragen en disputes
Deze artikelen helpen je als je geld terug wilt, een dispute wilt openen of een webshop niet reageert.
