Received Your Products While Traveling? Here’s What You Need to Know
Hi there! Missing a parcel delivery while you’re away can indeed be frustrating. Especially when you return and find out that your items are no longer where you expected them to be. Let’s go through what happens in such scenarios and what your options are.
The Journey of Your Undelivered Parcel
If you’re expecting a parcel from AliExpress and you aren’t available to pick it up, it might end up being sent back to the sender. Here’s a breakdown of the process and what you can possibly do:
1. Parcel Sent to Local Post Office: Initially, your parcel would be sent to your local post office or a nearby collection point. In this case, it was directed to a facility in Schiedam.
2. Limited Holding Time: Most postal services have a limited time they will hold a package before it is returned to the sender. This is usually around two weeks, but it can vary depending on the country and the postal service.
3. Return Process: If not collected in time, the package is usually sent back to the sender. Unfortunately, once this process has started, it generally can’t be reversed.
What Can You Do?
Here’s how you can handle this situation more effectively:
- Contact AliExpress: As soon as you realize that you might not be able to pick up your package on time, contact AliExpress customer support. Explain your situation and see if there are any solutions on their end.
- Track Your Package: Always keep a close eye on your package’s tracking information. This can help you plan your pickup better and avoid missed deliveries.
- Plan Accordingly: If you know you’ll be traveling, consider using a delivery address where someone can receive the package on your behalf, like a friend or family member’s house.
Need More Help?
If you have more questions or need assistance with your orders from AliExpress, feel free to contact me through our contact page. And remember, for hassle-free shopping use our direct order service.
It’s crucial to stay informed and prepared when ordering internationally to avoid such issues. Hopefully, your future orders will be smooth and successful!
