Contacting AliExpress Support – Free and Paid Options

DALL·E 2025 01 14 19.20.52 A conceptual illustration of a professional customer service interaction. The image shows a phone handset with a Euro symbol indicating paid support 1

Many customers reach out with questions about orders placed on AliExpress. Recently, someone contacted me asking for a phone call to discuss an issue. While I am happy to assist, it’s important to clarify the options available for getting help.


Free Support Through WhatsApp or Blog Comments

I provide free support via:

  • WhatsApp messages: Reach out with your question at no cost.
  • Blog comments: Leave your question in the comments section, and I’ll respond as soon as possible.

These free options ensure that you can get help conveniently and quickly.


Paid Phone Support

If you prefer to speak with me directly, phone consultations are available at the following rates:

  • €150 for the first 15 minutes.
  • €10 per minute thereafter.

This paid service is ideal for more complex issues requiring detailed explanations. To proceed, a payment link will be sent before the call begins.


A Reminder About Politeness

Please remember that mutual respect is essential in all interactions. Whether contacting me via WhatsApp, leaving a blog comment, or scheduling a phone call, keeping the conversation polite ensures a productive outcome.


Why I Offer These Services

This website was born from https://bellen.vraagalex.com and exists to help people navigate issues with online shopping. Donations via https://bellen.vraagalex.com/doneer help keep this service running.


Share Your Experience

If you have a question or experience with AliExpress or other online stores, share it in the comments below. Your input might help others facing similar challenges!

For quick assistance or to purchase items, visit https://vraagalex.com/bestel.

Thank you for supporting this platform. Together, we can make online shopping easier and more transparent! 😊

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