One of the most frequently asked questions from AliExpress customers is whether they can collect their order from a physical store or pick-up point, for example, in Manchester. The short answer is: No, you can never pick up a package from an AliExpress location.
How are AliExpress orders delivered?
AliExpress is an online marketplace where different sellers offer their products. Most items are shipped directly from China or other warehouses worldwide. This means that AliExpress does not have physical stores or pick-up points where you can collect your order. All purchases are shipped via couriers and delivered to the specified address or a local pick-up point.
Why doesn’t AliExpress have pick-up locations?
AliExpress operates through a global logistics network and does not have physical stores or branches in the UK. Sellers on the platform ship their products directly to customers via courier services like Royal Mail, Hermes, DHL, and others. That’s why it is not possible to pick up a package from an AliExpress location.
What if you cannot receive the package at home?
If you are not at home at the time of delivery, there are several options available:
- Pick-up point delivery: Some couriers allow you to collect your package from a designated location.
- Change delivery address: In some cases, you can change the delivery address before the order is dispatched.
- Delivery to a neighbor: If you are not home, the courier may leave the package with a neighbor (depending on the courier’s policy).
How to track your order?
Since AliExpress works with multiple couriers, the best way to track your package is by using the tracking number:
- Via the AliExpress app or website, under “My Orders.”
- On the courier’s website, once the package has arrived in the UK.
Alternatives for faster delivery
If you want to receive your order faster or have more control over the delivery, you can opt for sellers with warehouses in the UK or Europe. These orders typically arrive more quickly and without additional customs fees.
Do you have any questions?
This website was created to help customers with questions about their AliExpress orders. If you have any questions or issues with your order, leave a comment or contact us via https://alexandervandijl.nl/doneer. You can also support our site with a donation! 💡
📢 Have you ordered from AliExpress before? Share your experience in the comments!
